Contact Us
We'd love to hear from you! Whether you have questions about video generation, feedback on our AI effects, technical issues, or just want to say hello, please feel free to reach out to us.
Get In Touch
What to Include in Your Message
To help us assist you better, please include the following information when contacting us:
- A clear subject line describing your inquiry
- Detailed description of your question or issue
- Screenshots (if applicable) for technical issues
- Browser and device information (for technical support)
- Video generation mode used (Text-to-Video, Image-to-Video, or AI Effects)
- Your timezone (if scheduling is needed)
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. During peak times or holidays, response times may be slightly longer. We appreciate your patience and will get back to you as soon as possible.
Common Topics
💡 General Questions
Questions about how Nano Banana Video works, features, and capabilities
🎬 Technical Support
Help with video generation issues, bugs, or troubleshooting
💼 Business Inquiries
Partnership opportunities, collaborations, and business proposals
⚖️ Legal Matters
Copyright concerns, terms of service questions, privacy inquiries
💬 Feedback & Suggestions
Share your ideas, new AI effects requests, and feedback to help us improve
Before You Contact Us
You might find answers to common questions in our FAQ section. Please check there first, as it may provide immediate answers to your questions.
Report Copyright Infringement
If you believe that content generated with Nano Banana Video infringes your copyright, please see our Copyright Infringement Notice Procedure for detailed instructions on how to submit a complaint.
We Value Your Input
Your feedback helps us improve Nano Banana Video and make it better for everyone. We read every message and take your suggestions seriously. Thank you for being part of our community!