Privacy Policy

At Nano Banana Video, we are committed to protecting your privacy while maintaining a safe and responsible platform. This Privacy Policy explains how we handle information when you use our AI video generation service.

1. Information We Collect

1.1 Account Information

For registered users, we collect the following information to provide and secure our service:

• Email address (for account creation and communication)
• User ID and authentication credentials (securely stored)
• Payment information (processed securely through third-party payment processors)
• Profile preferences and settings

For guest users (free mode without registration), we collect minimal technical information necessary for service delivery and security.

1.2 Content and Activity Data

Security-Focused Retention Policy: To maintain a safe platform and comply with applicable laws, we retain certain data:

• Activity Logs: User ID, generation timestamps, and request metadata for security monitoring
• Prompt Data: Text prompts are temporarily stored for content moderation and abuse prevention
• Generated Content: Premium user videos are stored in user accounts for download and management
• Retention Period: Security and activity logs are retained for up to 90 days; user-generated content is retained according to account tier

This data helps us:

• Detect and prevent abuse of our AI technology
• Comply with legal obligations and valid legal requests
• Improve our service quality and safety features
• Respond to copyright and other intellectual property claims

1.3 Automatically Collected Information

Like most websites, we collect certain technical information automatically:

• Usage Data: Analytics about how you interact with our service
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed

This information is used for security, fraud prevention, and service improvement.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our AI video generation service
• Process transactions and send related information
• Monitor for and prevent abuse, fraud, and policy violations
• Conduct content moderation to ensure compliance with our Acceptable Use Policy
• Comply with legal obligations and respond to legal requests
• Respond to your inquiries, support requests, and copyright claims
• Analyze usage patterns to enhance user experience and safety

3. Content Moderation and Safety

To maintain a safe platform, we implement various safety measures:

• Automated Filtering: AI-powered content analysis to detect policy violations
• Manual Review: Human review of flagged content when necessary
• User Reporting: Tools for users to report concerning content
• Account Enforcement: Suspension or termination of accounts that violate our policies

For more details, please see our AI Acceptable Use Policy and Terms of Use.

4. Data Sharing & Disclosure

We respect your privacy and do not sell your personal information. We may share your information only under the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our service (e.g., cloud hosting, payment processing, AI model providers)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Enforcement: To enforce our policies, prevent fraud, or protect our users

Payment Processing: We use Paddle as our payment processor and Merchant of Record. Paddle collects and processes payment information (such as credit card details) securely on their servers. We do not store or have access to your complete payment card information. For details on how Paddle handles payment data, please see Paddle's Privacy Policy.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Access controls and authentication requirements

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Authenticate users and maintain session security
• Remember your preferences and settings
• Understand how you use our service
• Improve our service performance and features

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our service.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of your personal information
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
• Correction: Update or correct your personal information
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured format

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We take additional precautions for users under 18, including limiting access to certain features and implementing enhanced safety measures.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.

We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy when transferred internationally.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notifications to registered users for material changes

Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: